Merch Returns & Exchanges
Because every piece is made to order, our returns policy is focused on getting you the right fit rather than open-ended returns. Please read the details below.
Size Exchanges
- Size exchanges are accepted within 7 working days of delivery.
- To be eligible, the item must be unused, unwashed, and in its original condition with tags intact.
- Raise your request within the 7-day window and we'll guide you through the exchange.
What Isn't Covered
- Change-of-mind returns and refunds are not available on made-to-order merchandise.
- Requests raised after the 7-working-day window has closed.
- Items that have been used, washed, or altered.
Damaged or Wrong Item
If your order arrives damaged or you've received the wrong item, contact us within 7 working days of delivery with a photo, and we'll make it right.
How to Start
Reach out to us with your order number and the item you'd like to exchange, and we'll take it from there.