Merch Returns & Exchanges

Because every piece is made to order, our returns policy is focused on getting you the right fit rather than open-ended returns. Please read the details below.

Size Exchanges

  • Size exchanges are accepted within 7 working days of delivery.
  • To be eligible, the item must be unused, unwashed, and in its original condition with tags intact.
  • Raise your request within the 7-day window and we'll guide you through the exchange.

What Isn't Covered

  • Change-of-mind returns and refunds are not available on made-to-order merchandise.
  • Requests raised after the 7-working-day window has closed.
  • Items that have been used, washed, or altered.

Damaged or Wrong Item

If your order arrives damaged or you've received the wrong item, contact us within 7 working days of delivery with a photo, and we'll make it right.

How to Start

Reach out to us with your order number and the item you'd like to exchange, and we'll take it from there.